A field guide for marketers
SEO, AEO and conversion advice from nine Andy Crestodina talks, 2019–2026, organized into one system.
Synthesized from public talks by Andy Crestodina, co-founder of Orbit Media Studios. Not affiliated with or endorsed by Orbit.
Source key
| Key | Year | Talk | Focus |
|---|---|---|---|
| GA | 2019 | ContentTECH: Analytics tips for setup | UTMs, analysis loop |
| MOZ | 2020 | MozCon: The 1% content strategy | Links, research, rewrites |
| DUDA | 2021 | Turn websites into conversion engines | CRO system, live reviews |
| TIP · ABCM | 2022 | Conversion tip · Research-backed content | Site search · ABM content |
| AI7 | 2024 | Ways to get AI to recommend your brand | Seven AI-visibility tactics |
| AIROPS | 2025 | High-performing B2B content | 15-step content workflow |
| WF | 2026 | New AI marketing workflow | Prompt reverse-engineering |
| TRAIN | 2026 | Training AI to sell your brand | GEO = SEO ∩ CRO |
Footers cite talk key + timestamp, e.g. “WF 38:30”. Auto-captions: verify figures before quoting publicly.
Contents
01 The foundation
06 Differentiation: what AI can’t make
02 Search in the AI era
07 Producing and promoting content
03 AEO / GEO: winning recommendations
08 Conversion: the mousetrap
04 Classic SEO, still the price of entry
09 AI workflows for performance
05 Refresh beats new
10 Measurement and a 90-day plan
01 · The foundation
Visibility: search, social, email and now AI answers.
Conversion: answers, evidence and a reason to act.
MOZ 12:31 · DUDA 08:01 · WF 50:01 · TRAIN 17:33
Why content exists
something to link to
from the 1% who create
lifts every URL
for the money phrase
thank-you page
0.03%
conversion rate of visits that start on a blog post (1M+ visitors/yr account)
50×
more likely to convert when the visit starts on a sales or service page
MOZ 00:31–03:01, 13:00–14:01 · DUDA 06:31
Quality over quantity
Effort (linear)
Results (exponential)
MOZ 04:30, 10:30–11:31 · AIROPS 09:01, 51:01 · WF 12:30–14:02
Plan promotion into the piece from day one, and work at least as hard on promotion as on creation.
GA 08:40–08:45 · AIROPS 04:30
02 · Search in the AI era
2014
Rank #1 and you’re seen.
Then
Definitions and featured snippets go zero-click.
~2018
Simple questions answered in place.
~2019
For many brands, Orbit included.
Now
Even long answers stay on Google.
8,000 px
How far down the page the #1 organic result for “buckets” sits today. Google went “from a library to a shopping mall.”
WF 03:01, 32:31–36:00 · TRAIN 13:31
Split everything by intent
Tips, definitions, best practices, how-to
Shortlists, comparisons, case studies, service pages
Separate reports, page types and keyword targets, or the topline will tell you “SEO is dying. It’s not.”
TRAIN 13:02–15:31 · WF 34:33–37:01
What to change this quarter
Content landings vs. money-page landings, before and after AI Overviews.
Rank is not visibility. Track clicks and conversions for the phrases that convert.
AI crawl activity and AI referrals (Cloudflare). A citation is not a referral.
“ChatGPT searches and Google summarizes. They’re all hybrid models.”
WF 32:31–37:01 · TRAIN 13:02, 20:03, 34:32
03 · AEO / GEO
People don’t ask AI for a list. They ask for the best option. Visibility is not enough; the goal is to be recommended.
AIROPS 54:29–55:02 · WF 31:00, 37:31–39:31 · TRAIN 15:31
What GEO really is
SEO · the cheese
Missing? You appear nowhere.
The overlap
“GEO is part cheese, part mousetrap.”
CRO · the mousetrap
Missing? AI won’t believe you’re the best.
TRAIN 16:00–17:33, 20:30 · WF 37:31–38:01, 43:02, 50:01
How AI picks who to recommend
1
~23 words on average, about 5× a search query (Semrush).
2
“I’m a [role]. I need [task]. My problem is [context]. Give me [output].”
3
Training data falls short, so the model retrieves pages.
4
Pages naming those industries, roles and places, with reasons to believe.
“If the page doesn’t say that you do this for these companies in this vertical, in this geography, AI will not recommend you. You don’t match their prompt.”
WF 38:30–39:31 · TRAIN 18:01–19:30
Prompt reverse-engineering
| In the buyer’s prompt | On your page, as crawlable text |
|---|---|
| Role “I’m a facilities manager…” | The job titles of your buyers, several if needed |
| Category | Your industry and category in plain words (“dog grooming,” not “Fab Fur Babies”) |
| Task | Specific services, use cases and product categories |
| Context | The problems you solve, comparisons, who it’s for and not for |
| Output | Outcomes: “the change in the life of the visitor after the service” |
| Where | Geographies and verticals served, stated explicitly |
| “The best” | Proof points as text: awards, results, client names, testimonials |
WF 38:30–41:30 · TRAIN 18:31–19:02 · AI7 02:00–02:50
Train the AI to be your sales rep
What you do, for whom, where, and why you’re the safe choice. Passes the barbecue test.
“Way more detailed than you thought,” with your best answers to the top sales questions.
It rarely ranks, but “100% AI is training on that one.” Be human, specific and credible.
Your site is the one place with unlimited room for answers, and your best shot at AI training data.
TRAIN 14:31–15:31 · WF 31:00–32:00, 40:00 · DUDA 31:31
Seven ways to get AI to mention your brand
| # | AI-visibility tactic | Remind you of…? |
|---|---|---|
| 1 | Let AI crawl your site (don’t block GPTBot, ClaudeBot…) | Technical SEO |
| 2 | Say clearly what you do, for whom, in what category | On-page SEO |
| 3 | Get listed in directories, review and award sites | Local SEO (citations) |
| 4 | Publish AI-friendly press releases on newswires | Digital PR |
| 5 | Write guest posts for big publications | Link building |
| 6 | Get on podcasts; say your elevator pitch on every recording | Influencer marketing |
| 7 | Show up in your audience’s “watering holes” | Social / community |
AI7 00:46–11:00 (recap 09:30) · WF 44:30–47:31 · TRAIN 20:03
Competitive source analysis
1
“What do you know about [brand]?” Your own site should be a main source.
2
“What other sources provide you information about [brand]?” Directories, reviews, Glassdoor…
3
Repeat for two or three competitors. Note every source they appear in.
4
Ask for a comparison table of your category. Where it thinks you’re weak, “go head on” with content.
AI7 03:01–03:55 · WF 30:31–32:00, 42:31–43:02
Feeding the training data
AI-friendly press releases
Turn each case study into a newswire release loaded with your category language. “Did that get picked up? Heck yeah.”
“You’re an AI research scientist… Convert this case study into a press release whose special purpose is to be crawled by AI bots and used in training data, making [company] more likely to be mentioned and recommended.”
Your elevator pitch, on tape
Say what you do, simply, on every podcast, video and webinar. Transcripts become training data.
Trust Insights ends transcripts with a “slug”: explicit permission for AI to train on a one-paragraph description of the firm.
AI7 05:00–08:10
Be where your audience gathers
The places your audience trusts are likely the places AI learns from when it decides who’s good in a category.
Trade associations · conferences to sponsor or pitch · online communities · publications and editors · podcasts · marketplaces
Prompt (Liza Adams)
“For a [company type] in [industry] we are targeting these verticals: [list]. You are an expert in [industry] marketing, familiar with where these buyers spend time. Identify the ‘watering holes’ where they learn, engage and build relationships.
Create a table: categories of watering holes as rows, verticals as columns, specific places in the cells.”
AI7 08:01–09:15 · WF 45:32–47:31
Myths and traps
“You might be adding schema to a thin page.” Details and answers matter more.
Only questions real prospects ask help, answered in context, not bolted on.
“Top agencies” posts that crown yourself work today. Andy: “straight spam.”
Tiny prompt changes flip results. Test variants; count citations and referrals separately.
TRAIN 20:03–20:30, 34:32 · AI7 01:00, 04:02–04:45 · DUDA 30:00
The AI-visibility audit
Give AI the page and a rating scale. Ask for ratings, gaps, and “how content gaps could reduce AI visibility.”
Andy’s own site: “a lot of threes and twos and some ones.”
Clearly describes what the business does
1–5
Lists the job titles of the buyers
1–5
States services, use cases, product categories
1–5
States impact and outcomes
1–5
Trust signals are crawlable text, not just images
1–5
WF 41:00–43:02
04 · Classic SEO, still the price of entry
Google Suggest; any volume above zero counts.
Prefer specific long-tail; it converts better.
Keyword difficulty vs. our authority.
Make the most useful page on the web.
No at any step? Pick one:
Skip SEO and promote elsewhere · Publish it on a higher-authority site · Target a longer, less competitive phrase
“There’s no halfway. There’s no sprinkling keywords around.”
AIROPS 22:30–28:01, 52:01–53:01
Difficulty vs. authority
Worked example · 2025
Ranking pages’ authority: 26–55, so KD ≈ 35. Orbit’s DA is 62, but a new URL starts near the page authority of existing pages with no links: ≈34. Close enough: go for it.
Worked example · 2020
KD 22 vs. DA 16; DA is logarithmic, so that’s a real gap. Top results have 100–200 linking sites; you have 42. Plan quarterly rounds of ~25 links.
“If you’re not doing this, you’re really not doing SEO.”
AIROPS 25:01–28:01 · MOZ 31:31–34:00
Bootstrapped semantic SEO
Expand with new sections or paragraphs. Never stuff phrases in, and knowingly dismiss the ones that don’t fit.
“The length of an article is driven by the size of the topic.”
MOZ 23:30–24:32 · AIROPS 30:00–32:31, 40:31
“My most important slide”
Key phrase in title, H1 and body, plus related phrases
Title tag ≤60 characters, phrase near the start
One page per service. Google ranks pages, not sites
Descriptive headlines, nav labels and subheads
Internal links from old posts to every new one
URLs short, with no numbers and no format words
No pop-ups for content: “URLs are the currency of the internet”
Local: consistent name, address, phone everywhere
“If you’re not doing that, I don’t think you’re really doing SEO.”
MOZ 16:00, 25:00–26:00 · AIROPS 45:30, 47:31–48:00 · DUDA 20:00, 37:00, 42:00–43:30, 56:31
Write each title for its job
| Title | Write it to be… | It moves |
|---|---|---|
| H1 header | Specific and long | Bounce rate ↓ |
| Title tag | ≤60 characters, key phrase near the start | Rankings ↑ |
| Email subject | Best words first (~55 shown on mobile), one unexpected word | Open rate ↑ |
| Social post | Curiosity or emotion; special characters stand out | Clicks and shares ↑ |
| Video title | Tuned for the platform it lives on | Views ↑ |
Every reader runs a 2-second cost/benefit check: “Is tapping this worth it?” Raise the benefit or lower the cost. A number, “diagram” or “checklist” signals a low cost.
AIROPS 44:31–47:00 · GA 07:30
05 · Refresh beats new
Update top performers
›
Create visuals
›
Write new posts
›
›
Social scrolling
Andy’s ranking of where your time is most valuable, from most to least.
AIROPS 11:00–11:30 · MOZ 22:00, 28:30
Finding refresh candidates
Page two
Search Console queries, filtered to average position over 10, sorted. Improve the pages sitting high on page two.
Traffic magnets
Some pages get 24,000% more traffic than average. Rank-track them and rewrite at the first slip.
AI triage
Export titles, categories and dates to CSV. Ask: still in demand, trending, stale but evergreen, or outdated?
“Where’s the best place to hide a dead body? Page two of Google.”
MOZ 19:30–23:00 · AIROPS 08:00–09:01
How to refresh
+460%
traffic for a page about to slide to page two
2× / ½
twice the traffic in half the time of a new post
10×
visits: 200 → 2,000/month, now ranked #1
+70%
time on page, ranking slide reversed
Keep the URL. No canonicals, no 301s. A seasoned URL already has trust and links.
Redo the research. New target phrases, related phrases, People Also Ask.
Add real value. 800 → 4,300 words, 6 → 27 tips, 5 contributor quotes, original charts.
MOZ 22:30–26:00 · AIROPS 07:30–11:30
06 · Differentiation
AI might as well stand for average information. Win with what it can’t produce: new data, a real opinion, other people’s voices, and you on video.
WF 14:31–15:03, 22:31–28:30, 1:31:30 · AIROPS 17:01–19:01
Original research
“What is the frequently asserted but rarely supported statement in your field?” Solve for X and “win the internet for the day.”
“Is your website the primary source for any new information?” If yes, you’re a categorically different brand.
75%
of content earns zero links. Research is “crushing all other formats.”
3,700
sites link to Orbit’s annual blogger survey, earned without link outreach.
3×
high-growth firms are this much likelier to publish research (Hinge).
MOZ 04:30–10:01 · AIROPS 17:01–18:31, 21:31 · WF 22:31–26:31
Research methods, cheapest first
| Method | How | Andy’s example |
|---|---|---|
| Observe | A VA checks a list of sites against a sheet of attributes | Website lifespan; web “standards” |
| Mash up | Analyze or combine data that already exists | AI data, 74 Cloudflare accounts |
| Ask around | Ask 50 conversations the same question | Data points for a webinar |
| Survey | Biggest lift: “promoted twice” | Annual blogger survey, same URL |
A reusable template: “What are the top X companies doing with Y?” Then report the percentages as best and worst practices.
MOZ 05:31–09:00 · ABCM 07:31–10:31, 25:30 · AIROPS 50:00–50:31 · TRAIN 34:00
Thought leadership
Most content is utility how-to that nobody could disagree with. Mix in point-of-view pieces, invite dissent, and add stories only you can tell.
“I’m not trying to be right. I’m trying to be interesting.”
Topic-finder prompt
“What are some relatively mundane, almost trivial topics that [job title] has strong opinions about?”
Office managers: thermostat battles, reply-all abuse, loading the dishwasher.
Zoo vets: glove thickness, dart gun vs. blowpipe, the worst-smelling medication.
“AI has never smelled animal medication, but our audience has.”
WF 15:30–20:30, 27:01 · AIROPS 11:30–16:31, 38:00–39:30
Collaboration
“A journalist would never write an article without a source. Why would a content marketer?” Andy found one post in three years without contributor quotes.
Expert views you don’t have
Contributors share and get tagged
Creating is a networking act
Reciprocity (John Rampton)
1 in 10 people you help will help you back
1 in 100 become a lead
1 in 10,000 come back in a big way
MOZ 13:30–17:31 · AIROPS 15:30–17:01, 37:00–39:30
07 · Producing and promoting
1
Audience inspiration
2
Copy the master template
3
Log it; let ideas incubate
4
Refresh an old URL instead?
5
A provocative point of view?
6
New research possible?
7
Search demand vs. authority
8
Semantic coverage
9
Format for scanning
10
A visual at every scroll
11
Contributor quotes
12
Edit: simpler, specific
13
Write 5 kinds of title
14
Link to it from old posts
15
Log it in your Lifetime Body of Work
Template fields: target phrase + KD, title tag, meta description, email subject, social post, collaborators, internal links in.
AIROPS 03:01–48:30
Formatting is not optional
“100% of web pages have a back button.” A “desert of text” sends visitors to it, especially social visitors fresh from an addictive feed.
“The more your article looks like a social stream, the greater your engagement.”
Subheads, bullets, bold, short paragraphs. Three points in a paragraph? Make it a list.
Charts, diagrams, screenshots, embedded video, quotes with faces.
Plot time on page against word count: about 20% of words get read.
AIROPS 32:31–37:32, 41:00 · DUDA 47:30
Topic–channel fit
Search
Busy
Typed on a keyboard. Your job: meet expectations. Long, detailed, complete, text-based.
Social
Bored
Tapped on glass. Your job: be unexpected. Punchy, visual, opinionated, with people in it.
Decide which channels a topic can win before you make it. No search demand? Drop the keyword section and promote elsewhere.
AIROPS 22:30, 28:31–29:30 · MOZ 16:00–16:31 · WF 1:01:31
Promotion playbook
“I made this thing; you might like it because…” Captioned, with a UTM link.
Post the topic on LinkedIn first: a tiny focus group, plus people to mention.
Footprint, links, editors, network, and AI training data about your brand.
How-to on your site; how-not-to pitched to an editor. “Editors love these.”
Bring your own diagram to every contribution, credited with a link back.
Pitch your new research. A blue ocean, and show notes link back.
GA 06:58–08:45 · ABCM 11:01–13:31 · MOZ 17:31–19:00, 29:31–33:02 · AIROPS 15:30–17:01 · WF 44:30
The 1% content strategy
Run the spokes in quarterly rounds. Assume ~25 new linking sites per round until you match the top results.
Only ~1% of programs combine research, influencers, off-site publishing and constant updates.
“Didn’t cost me money. It just took me time.”
Original research (survey 50 offices)
How-to post on your blog
How-not-to guest post
Infographic pitched to another site
Hub
Money page, SEO + CRO optimized
Expert interview on your site
Pitch yourself as the expert
Podcast tour about the research
Update old high performers
Peach = published off-site
MOZ 31:01–34:30
08 · Conversion, the mousetrap
Understand their questions
›
Answer them
›
Add evidence
›
Clear CTA
No answers: disappointing. No evidence: weak. No call to action: nothing happens.
DUDA 09:00–11:01, 30:00 · WF 48:30–49:30, 1:30:00
Research before you write a word
Ask customers
Ask sales
Turn the answers into a conversion guide: audience › questions › answers › evidence › key pages.
DUDA 12:30–18:30 · TRAIN 20:30–21:31, 36:32
Checklist
Short descriptive headline
Keyword focus (title, H1, body)
Quick visual credibility
Answers to top questions
Meaningful subheads
Short paragraphs
Testimonials, social proof
Strong supportive visuals
Faces of your people
Data and statistics
Depth and detail
Compelling call to action
“Most web pages are just big piles of unsupported marketing claims.” Ask AI to count yours. “It’s terrifying.”
DUDA 18:30, 22:30, 49:00 · WF 48:30–49:01, 56:31–57:00
Clarity over creativity
Fails
“Paving a better path”
“We put your people first”
Passes
“Online learning software”
“Leadership coaching for middle managers”
Descriptive navigation. Not “Products · Services · About,” which millions of sites use. No hamburger menu on desktop.
Kill the slider. 5.7% clicked it; 28% scrolled past. Stacked testimonials got 5× the views.
Test, don’t argue. A 5-second test with 20–50 people settles headline debates for about $50.
DUDA 19:30–22:30, 34:00, 37:30–38:30, 59:31, 1:03:00–1:04:30
Evidence
Big evidence · reason
Numbers: % increases, ROI, years in business, happy clients, bestsellers.
Small evidence · emotion
Stories: testimonials, case studies, reviews. If you must pick one, pick these.
Quote as headline. The 5–7 strongest words become the subhead. Add a face and a name.
Billboards on the highway. Put proof on the most-trafficked path, not a rarely visited page.
Best messenger. “Everything you say is marketing. Everything they say is social proof.”
DUDA 22:30–27:00
Calls to action
| Weak | Raise the benefit | Lower the cost |
|---|---|---|
| “Contact us” | “…and start improving your CTR today” | “Talk to an expert about conversions” |
| “Download ebook” | “Download to solve these problems” | “Download instantly, start reading now” |
| “Email signup, submit” | Name the reader’s role and topics | “Tips every two weeks. No spam.” |
Specific wins: +31% and +213% from more specific button copy (Michael Aagaard).
Reassure: low-commitment CTAs with microcopy, e.g. “Get expert direction without committing.”
Fix signup first: 0.1% → 0.5% visitor-to-subscriber compounds forever.
DUDA 27:30–30:00, 34:30, 53:00 · AIROPS 53:01–53:30 · TRAIN 25:01–26:30
09 · AI workflows
Below the 21% strong-results benchmark
Also below the benchmark
Most linked to strong results
TRAIN 03:32–09:00 · WF 12:30, 1:00:30, 1:11:01
The big unlock
“Why would AI be targeted until you teach it the target?” Then ask: “What’s missing from this [homepage, deck, calendar] from my audience’s point of view?”
Check it: “I don’t trust AI. Trust yourself.” Feed it real sales-call transcripts. Save it as Markdown in a shared library.
Persona prompt
“Build a persona of a [job title] in [geography] at a [company size] company, with these [responsibilities], [challenges] and [goals], looking for a company like ours in [category]. Give me:”
Hopes and dreams
Fears and concerns
Emotional triggers
Decision criteria
WF 50:31–53:30 · AIROPS 19:01–21:00 · TRAIN 23:02–24:31, 28:00, 36:32
AI-assisted conversion audit
Highest-converting URLs first
Better than a URL for CRO
Rate alignment 0–5
Measure in GA4
Follow-up prompts in the same chat
Count every unsupported claim · persuasion and cognitive-bias ideas · emotional frustrations not addressed · better CTAs for nav, hero and mid-funnel
WF 49:30–57:31, 1:13:00–1:14:31 · TRAIN 09:00–09:30, 24:31–26:30
Starter prompt library
| Job | Prompt (abridged) |
|---|---|
| Opinion topics | What mundane, almost trivial topics does [job title] have strong opinions about? |
| Research gaps | What are frequently asserted but rarely supported statements among [audience]? |
| Watering holes | Table of where [verticals] learn and engage: categories × verticals |
| Brand sources | What do you know about [brand]? What other sources inform you? |
| AI visibility | Rate this page on what we do, buyer titles, services, outcomes, crawlable proof |
| Persona fit | Rate 0–5 how this page aligns with this persona; list missed opportunities |
| Claims | List and count every unsupported claim; recommend support; prioritize |
| Soft spots | What are the five weakest parts of this argument? What’s missing from my data? |
WF 18:32–57:31 · AIROPS 13:30, 21:31 · AI7 03:01, 08:30 · TRAIN 09:00, 31:31
Stages of AI proficiency
1
One-shot prompts
2
AI writes your prompts
3
Test and debug prompts
4
Better inputs and uploads
5
Workflows and prompt library
6
Custom GPTs, Projects, team skills
7
Agents
WF 04:58–09:00 · TRAIN 27:31–30:30
10 · Measurement
Idea › question › answer › decision › action › measure the impact. “Analytics is useless unless you make decisions, then take action.”
And beware vanity: “I could triple my traffic and starve.”
GA 01:01–06:31 · MOZ 01:00 · TIP 00:00 · AIROPS 36:31, 48:30 · WF 1:01:31 · ABCM 52:00
Putting it together · our synthesis
This sequencing is our own synthesis of Andy’s advice (fix the mousetrap before chasing cheese), not a plan he presented.
Synthesis of sections 02–10 · “Market backwards up the funnel” (WF 1:30:00)
One line to remember
Companion files: PLAYBOOK.md (every citation) · notes/ · transcripts/ · slides/ (791 original slide captures)
All quotes: Andy Crestodina, Orbit Media Studios. Watch the originals; links are in the speaker notes on slide 2.